CETO BRAND WARRANTY
BRAND WARRANTY
Warranty (Domestic Use)
| Category | Warranty Period | Warranty Details |
| Ceramic Basins | 10/1 Years |
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| Internal System (Valves) | 2/1 Years |
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| Seat and Hinges, Flush Pipes, Button, Other Parts | 1 Year |
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| In-wall Cistern | 5/1 Years |
|
| Vanities (Cabinet) | 10/1 Years |
|
| Legs, Runners | 3 Years |
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| Shaving Cabinet (Mirror Doors) | 1 Year |
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| Acrylic Bath | 5 Years |
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| Laundry Tub and Cabinets Sets | 5/1 Years |
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| Wastes | 1 Year |
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| Mixer | 5/1 Years |
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| Shower Heads & Arms, Bath Outlets, Shower Rails | 1/1 Years |
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| Accessories, Shower Hoses, Pop Up Wastes, Floor Grates, Channels, All Others | 1 Year |
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What's not covered under Warranty
- Improper functioning of product due to incorrect installation
- Damage due to incorrect installation
- Damage due to accident
- Damage due to secondary transit or handling
- Improper care and cleaning
- Alterations to original product
- Inappropriate use and/or abuse of item/vandalism
Important note about Warranty Glaims
CETO will provide supportive after sales and service or replacement of any product which, as a man-made item, may develop a production issue with the material component. However, the function and installation of the product is the responsibility of a licensed plumber. It is the responsibility of the licensed installer to inspect for damage prior to installation. No claims for damage/error/unsuitability will be considered after installation. Fabricators and Joinery must inspect product before installation for damage from handling or dimensional variation in manufacture. Undermount basins must be removable. If you have a functional problem with your product(s), which is not related to the material and product you should contact the licensed installer in the first instance. If your installer fails to return and you still require on-site attendance for minor adjustments or to check the product, a service fee will apply. Proof of purchase is required for all Warranty claims.
Warranty Policy for Commercial Project Developments
| Range | Warranty | Detailed Comment |
| Ceramics | 3/1 Years |
|
| Internal System (Valves) | 1 Year |
|
| Seat and Hinges, Flush Pipes, Button, Other Parts | 1 Year |
|
| In-wall Cistern | 3/1 Years |
|
| Vanities (Cabinet) | 5/1 Years |
|
| Legs, Runners | 1 Year |
|
| Shaving Cabinet (Mirror Doors) | 1 Year |
|
| Acrylic Bath | 3 Years |
|
| Laundry Tub and Cabinets Sets | 1 Year |
|
| Mixer | 3/1 Years |
|
| Shower Heads & Arms, Bath Outlets, Shower Rails | 1 Year |
|
| Accessories, Shower Hoses, Pop Up Wastes, Floor Grates, Channels, All Others | 1 Year |
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