Change of Mind Returns
At Austpek Bathrooms, it is important to us that you are happy with your new purchase. In the off chance that you are not, we are happy to offer refunds within 30 days of delivery/pickup.
Return Process
- Contact us at aftersales@austpekbathrooms.com.au to initiate the return process
- Organise the return of your order, at your own expense, back to us at 415-417 Canterbury Road, Campsie NSW within 30 days of delivery.
- Upon return to us, we will examine all returns for quality check and begin processing your return if it is in its original packaging and condition.
- If accepted, your refund will be processed within 7 days to your original payment method.
Condition of Change of Mind Returns
- Free cancellation only available within 24 hours of placing an order
- You must contact us and return
