Burlington Brand Warranty
Warranty (Domestic Use)
| Category | Warranty Period | Warranty Details |
| Ceramic Basins & Toilets | 5 Years / 1 Year Labour & Parts | 5 Years warranty on replacement of faulty product 1 Year warranty on labour and replacement parts |
| Freestanding Baths | 1 Year Labour & Parts | 1 Year warranty on labour and replacement parts |
The warranty period commences from the date of purchase or, for new buildings, the date of handover. Finish warranties cover manufacturing finish defects only.
What's not covered under Warranty
- Products damaged during shipping, delivery or installation
- Installation not in accordance with Abey's installation instructions or relevant national standards and state regulations
- Basins, baths and toilets installed by a person other than a licensed plumber
- Scratching, denting, rusting, spotting, discolouration, dulling, chipping or other general surface deterioration; living finishes will wear and patina over time
- Damage from abrasive pads or cleaners, steel wool, wire brushes, bleaches, solvents, adhesives, sealants or other chemical products
- Fair wear and tear or damage due to normal use or aging of the product
- Products modified or altered without Abey's written approval, used for incorrect applications, or damaged by third-party components
- Damage caused by accident, abuse, misuse, neglect, improper maintenance or external causes
- Ex-display products, seconds and floor stock
- Transferred ownership – the warranty applies to the original purchaser only and is non-transferrable
