Warranty (Domestic Use)

Category Warranty Period Warranty Details
Stainless Steel Kitchen Sinks Lifetime Lifetime of the original purchaser – replacement product only
2 Years warranty on powder coated finishes
Kitchen Sink Accessories 1 Year 1 Year warranty – replacement product only
Cooktops & Other Appliances 5 Years 5 Years warranty – replacement of faulty product

The warranty period commences from the date of purchase or, for new buildings, the date of handover. Finish warranties cover manufacturing finish defects only.

What's not covered under Warranty

  • Products damaged during shipping, delivery or installation
  • Installation not in accordance with Abey's installation instructions or relevant national standards and state regulations
  • Sinks installed by a person other than a licensed plumber, cabinet maker or stonemason, or with plumbing fittings connected by a person other than a licensed plumber
  • Cooktops installed by a person other than a licensed electrician or licensed gas plumber (as the case may be)
  • Scratching, denting, rusting, spotting, discolouration, dulling, chipping or other general surface deterioration; living finishes will wear and patina over time
  • Damage from abrasive pads or cleaners, steel wool, wire brushes, bleaches, solvents, adhesives, sealants or other chemical products
  • Fair wear and tear or damage due to normal use or aging of the product
  • Products modified or altered without Abey's written approval, used for incorrect applications, or damaged by third-party components
  • Damage caused by accident, abuse, misuse, neglect, improper maintenance or external causes
  • Ex-display products, seconds and floor stock
  • Transferred ownership – the warranty applies to the original purchaser only and is non-transferrable