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Locations

Campsie | Showroom

Moorebank | Warehouse

Lakemba | Warehouse

Ultimo | Head Office

Showroom Details

415 Canterbury Rd, Campsie, NSW Mon-Fri:      9am-5pm

Saturday:     9am-2pm

Sunday:       Closed

Parking Available in-store

Since establishment in 2000, Austpek Bathrooms has focused on providing quality bathroom accessories and fittings that complements any bathroom needs. our goal is to inspire and help all Australians to create their dream bathroom.

©2020 by Austpek bathrooms 

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Shipping and Returns Policy 

 

DELIVERIES

 

Tapware, Accessories, and Showers (Small-sized Product Delivery)

  • All cart orders comprising of small products over $150 qualify for free shipping Australia wide.

  • All cart order comprising of small products under $150 incur a delivery fee of $13 Australia wide.

  • Goods are estimated to be delivered within 3 – 5 working days.

  • Delivery time may vary depending on availability of products.

 

Basins, Sinks, Washlets, and Mirrors (Medium-sized Product Delivery)

  • Freight costs applies and varies for medium-sized products depending on states.

  • Goods are estimated to be delivered within 10 working days.

  • Delivery time may vary depending on availability of products.

  • Please see chart below for delivery costs:

 

Bathtubs, Vanities, Shower Screens and Toilets (Large and Bulky Product Delivery)

  • Large items are only available for delivery within Metropolitan Sydney (refer to map below).

  • Delivery for large and bulky items within Metropolitan Sydney incur a flat cart delivery fee of $60.

  • Delivery for large and bulky items within Sydney are estimated to be delivered within 5 working days.

  • Delivery time may vary based on availability of products.

  • For interstate delivery for large items, please contact our staff at (02) 9787 8382 or at info@austpekbathrooms.com.au

PICK-UPS

 

  • Free pick-up is available for all products at 415 – 417 Canterbury Road, Campsie, NSW, Australia.

  • Please allow up to one week for pick-ups to be organised.

  • We will notify you once your order is ready to be picked up.

  • For pick-ups, store hours are:

 

Monday to Friday: 9am – 5pm

Saturday: 9am – 2pm

FREIGHT INSURANCE

 

  • Insurance is not included in freight cost.

  • Please contact our staff at (02) 9789 8382 or at info@austpekbathrooms.com.au if you wish to purchase additional freight insurance.

RETURN POLICY​

  • Austpek Bathrooms provides full refunds within 14 days of purchase, provided the good/s is returned in its original condition and packaging, and with proof of purchase.

  • For returns due to change of mind, we are not liable for shipping costs associated with returns.

  • 10% restocking fee applies for returns.

  • For products out of stock full payment will be refunded to customer’s original payment method.

  • Please allow up to 7 days for refunds to be processed.

  • All return claims are to be made before installation.

FAULTY PRODUCTS

  • In the case of faulty/damaged items a replacement or full refund will be provided.

  • Upon return, the item will be subject to inspection, which may take up to 5 working days.

  • Shipping costs will be reimbursed if the product is found to be faulty/damaged at the fault of the product’s manufacturer.

  • 10% restocking fee will be waived and costs associated with shipping will be reimbursed if the product is found to be faulty/damaged at the fault of the store.

 

 

Austpek Bathrooms reserves the right to update these terms and conditions at any time.